Quick Order Turnaround
We will ship in-stock items within 2-3 business days of receiving your order.

Order through Paypal, By Phone, Snail Mail or Email

Paypal:
Our shopping cart will automatically take you to paypal. If you prefer to not pay through paypal you can still use the paypal shopping cart. You just push the button indicating that you are not a member and you will be able to enter credit card information to pay for your order through a secure server.

Phone:
Contact our Customer Service department Monday through Saturday from 10:00am to 5:00pm Eastern Standard Time:

Snail Mail:
Print out a copy of our order form and mail it with payment to:
Jonna Tobin
Purple Star Beads
122 Ripley Court
Cary, NC 27513
For Email:
Send order with your contact information to: www.purplestarbeads.com

Easy Payment Options
We accept Paypal payments, credit cards, personal checks, and money orders. A $25 fee will be assessed for returned checks. All personal information you provide is considered confidential and restricted solely to our office use.

Shipping and Handling
Shipping will automatically be calculated for customers from the United States and Canada as follows:

Amount Purchased/Shipping

• 0.01 - 9.99/$1.00
• 10.00 - 49.99/$1.50
• 50.00 - 99.00/$2.00
• $2.50 100.00 - 199.00/$2.50
• $2.50 200.00 - and up/$2.50

International Orders will be shipped via USPS Global Priority Mail for 5.25 USD. USA and Canada orders will be shipped via First Class USPS Mail and you will receive email notification when your items have shipped.

Returns
If you are not completely delighted with your order, please return it to us and we will refund your money or make an exchange (your choice). We will not be responsible for postage on returned items unless the return is due to error on our part.

We Care About Our World!
We recycle all of our boxes and shipping materials whenever possible. It might not be "pretty" but we feel it's pretty practical!

Your Privacy
Your privacy is important to us. We treat your personal information as private and confidential and will not disclose this data with other organizations or individuals except where required by law. We will not share or sell our mailing lists. Purple Star Beads will only use your personal information to fill your order or to communicate directly with you, our valued customer.

Our goal is to make you a delighted customer of Purple Star Beads! Let us know how we're doing and give us your suggestions. We'd love to hear from you!